Player support
How can we help?
One monitored address for account, privacy, accessibility and responsible-play requests.
Contact FITNMET
Email support@fitnmet.com. Include the email address on your account and a concise description of the issue. Never send your password or Google credential.
Account and privacy requests
Request access to or deletion of account data through support@fitnmet.com.
Play restrictions
Signed-in players can apply an immediate fixed restriction on Responsible Play. If you cannot sign in, email from the account address and request a restriction.
Urgent gambling-related help
FITNMET support is not a crisis or counselling service. Use the Responsible Gambling Council’s Find Gambling Help for Canadians directory for appropriate provincial or territorial support.